IT-SERVICES
We provide expert advice on cybersecurity, securely connect your locations via VPN, and configure switches and firewalls. With Microsoft 365, we equip you with the ideal tools for office applications, email, and cloud storage. In addition, we handle device pre-installation, set up workstations, and offer you a virtual phone system as a modern alternative. Whether on a project basis or through a service level agreement – we’re here for you.
Your Reliable IT Support
Whether you run a small business or rely on technology as a private individual – technical problems can quickly disrupt your daily life. With my IT support, I’m here to help you find solutions. I support you when your computer, smartphone, tablet, Wi-Fi, or printer causes trouble.
With many years of experience, I offer fast, clear, and reliable support – always with a focus on sustainability and long-term solutions. Whether it’s small, everyday issues like a mysterious error message or more complex technical challenges – I’m here to help and guide you through the solution process. Your concerns are taken seriously, and I will explain the next steps in a clear and understandable way.
Support / SLA
IT problems—who doesn’t know them? They’re annoying, and searching for solutions eats up time you could spend on your core processes. That’s where we come in. In today’s fast-paced environment, new features and updates surprise even us sometimes. But we deal with these phenomena and adjustments every day, so we can help quickly. You decide how involved we should be in your IT and what you’d like to manage yourself—on a project basis or with a Service Level Agreement.
Security
Cybercrime affects every area today, so security is indispensable. As a Fortinet Advocate Champion, we use Fortinet Managed Firewalls to monitor network traffic and enforce security policies—allowing or blocking data as needed. We also protect our endpoints with Trend Micro, the leading content security provider offering comprehensive ransomware protection for SMEs.
Networking
Your network is a central piece of your IT landscape. From the internet connection, through the firewall, distribution via switches to workstations, to the connection of home offices—we find the best solution for your structure and internal workflows. We advise you on the options, configure switches and firewalls, and securely connect your sites via VPN.
Clients / Endpoints
Whether it’s one workstation or many, we’re happy to advise you on procuring the right clients and accessories for you and your team. We handle device pre-installation and workstation setup at your premises. We rely on our hardware partner Dell for workstations—offering a wide selection of flexible configurations, reliable quality, and unbeatable support.
MS365
With Microsoft 365, you’re fully equipped—not only with familiar programs like Outlook, Word, Excel, and PowerPoint, but also with the Exchange email service and the OneDrive and SharePoint storage platforms.
Telephony
Looking for a virtual alternative to a traditional phone system? Use Microsoft Teams for location- and device-independent communication via calls, chat, or video conference on desktop, tablet, or smartphone while collaborating on documents. For SMEs, the 3CX IP phone system is also a great choice—easily integrated into existing IT infrastructures as an on-premises installation or cloud solution. 3CX offers simple management and flexible user settings.
